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Head of Visitor Experience And Services
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- Develop and execute a comprehensive visitor services strategy that supports a carefully curated guest experience and reflects the museum mission and brand.
- Deliver an effective, responsive program of visitor services including admission sales, visit planning, membership sales and data collection/reporting on visitor feedback.
- Provide direction for Visitor Services Operations Manager in all visitation support activities, ensuring efficient operation flow.
- Ensure onsite management and supervision Gallery Attendant Program during open hours, programs and special events.
- Develop strategies and plans that improve processes and workflows within the visitor services department.
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