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Group / Employee Benefits, Team Lead
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- We are one of Canada’s top providers of employee benefits administration software & HR technology solutions.
- We work in a fast-paced environment and aim to delight our customers and deliver on time.
- We provide the technology to streamline their benefits administration and automate their business processes, relieving them from a heavy administrative burden, and allowing them to focus their resources on other key areas in their business.
- Reporting to the Director of Operations, the Operations Manager (OM), which is both an onshore and offshore manager role, is accountable for managing operational performance for assigned client(s) under their aligned domain.
- This includes project planning, scheduling, and managing, capacity and utilization management, delegating work to meet deliverables, and tracking the status of outstanding work, utilizing either onshore or offshore resources.
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