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Financial Counselor
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- With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886.
- The Financial Counselor is responsible for working with patients to pay their Cooley Dickinson hospital bills, carry out the hospital’s financial assistance and discount policy, collect payments, set up term arrangements, and use excellent judgment, independent problem solving, and decision-making skills to communicate issues while maintaining knowledge of state programs.
- Screen and assist uninsured and underinsured Cooley Dickinson Hospital patients and community clients to enroll in available governmental and community health care programs.
- Screen Cooley Dickinson Hospital patients for uncompensated care eligibility and assist with completion of the application and documentation requirements.
- Document all patient accounting activity, including completion of applications, enrollment, and follow-up in Cooley Dickinson’s patient accounting system.
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