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Field Support Engineer
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- As an IT Field Support Specialist, you will play a crucial role in providing impeccable technical support and customer service.
- You will be responsible for troubleshooting and resolving technical issues efficiently, requiring a solid understanding of IT infrastructure including Fortinet routers, switches, firewalls, and SD-WAN, and proactive problem-solving capabilities.
- If you are ready to take the next step in your IT career and make a significant impact within the company and the alternative energy industry, we invite you to apply!
- Work with the helpdesk ticketing system and review open tickets daily.
- Laptop and Desktop support support a wide range of hardware and software.
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