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Field Based Patient Liaison - Seattle
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- Responsible for driving growth and retention of Medicare patients at The Everett Clinic through managing broker relationships, leading outreach to age-in patients monthly, and educating clinical teams.
- Patient Education: Provides education on Medicare options, value of Medicare Advantage, and the Everett Clinic’s model of care for Medicare patients
- Customer Service: Researches and helps resolve patient issues such as coordination of care, billing issues, payment issues, grievances, selection of a PCP and/or medical group transfers
- wait list times, specialty access, PCP access, call volume, patient wait time in office, etc.)
- Ability to work an 8-hour shift between 8:00 AM – 5:00 PM, Monday - Friday
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