Upvote
Downvote
Experience Design Research Lead
Share Job
- Suggest Revision
- Do you thrive on performing rigorous qualitative analysis and leveraging various UX research methods in the design process?
- Travelers' Claim Experience Design (XD) team creates solutions to ensure best-in-class experiences for our customers, agents, employees, and partners.
- With guidance and strategic direction from Experience Design (XD) leadership, you will collaborate with designers, fellow researchers, product and journey management, engineering, data and analytics, business stakeholders, and others.
- Solicit feedback, inform and maintain a research repository of atomic insights laddering up to themes, heuristics, and enterprise level stories.
- Identify, plan, execute, analyze, and report out generative, formative, and summative UX research to gather user experience and contextual data, evaluate the usability of solutions, benchmark existing systems; determine the effectiveness of concepts, and reports results and recommendations to stakeholders
Active Job
Updated TodaySimilar Job
Relevance
Active