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ECommerce Business Analyst
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Full-time
- The eCommerce Business Analyst will work alongside other business analysts and report directly to the Project Manager/Director eCommerce and Operations.
- The role includes performing detailed requirements analysis, documenting processes, and performing some user acceptance testing.
- REQUIRED Expert knowledge of eCommerce processes and lifecycle, specifically business processes around understanding and supporting the implementation of eCommerce platforms and associated risk
- Strong understanding of SEO and personalization, and other key industry terms and functions, such as A/B testing, cart abandonment rate, AOV, site search and navigation, back office integration, email marketing and analytics.
- General business understanding of B2C and B2B eCommerce processes including integrations with core supporting business applications such as ERP, OMS, and PIM.
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