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District Services Manager - Queens, NY
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Full-time
- Position Purpose: The District Services Manager (DSM) is a critical role in the Home Services (installation) organization at The Home Depot.
- Responsible for assisting in the recruitment, retention, and performance management of SPs within district.
- Execute consistent monthly quality review with select SPs to drive high customer service.
- In addition to providing accurate, swift resolution of escalated customer issues.
- Coaches store management, store associates, and installers on proper and quick resolution.
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