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Dispatcher
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- Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customers needs.
- Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
- Monitor, process, and escalate SFDC cases to supervisor
- In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively.
- BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
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