Upvote
Downvote
Director of Eligibility Operations
Share Job
- Suggest Revision
- The MassHealth Director of Eligibility Operations reports directly to the MassHealth Deputy Chief Operating Officer for Eligibility and Member Services.
- The Director of Eligibility Operations will oversee units responsible for MassHealth Enrollment Center (MEC) operations, Special Eligibility Programs and Audit (SEPA) Unit operations and the Electronic Data Management Center (EDMC) operations.
- The units focus on day-to-day eligibility activities as well as member customer service, member noticing and education, special assignments, HIX, MA212, MWS, Capitva and MMIS data collection and analysis, mail processing, scanning and indexing, inbound and outbound phone calls and walk in services.
- Supporting operations requires intense collaboration with leadership in other MassHealth units, as well as interfacing with providers, health plans, and member advocacy organizations.
- Communicate and direct the implementation of the priorities of MassHealth executive leadership regarding issues impacting MassHealth members and applicants; establish policies and procedures to operationalize state and federal mandates and MassHealth initiatives.
Active Job
Updated 10 days agoSimilar Job
Relevance
Active