Upvote
Downvote
Desktop Support Technician
Share Job
- Suggest Revision
$16.44 - $28 an hour
Full-time
- Our internal employees leverage our company systems and hardware to perform functions of the job that involve collaboration via Google Workspace and Slack, as well as other web applications.
- Support duties involve task and request support via JIRA, inventory control, and ongoing maintenance of conference rooms and provisioning.
- Additional responsibilities involve Executive Support and being an Escalation Point for our IT ServiceDesk Team. Within End User Services, Service Desk specialists rely on you as an escalation point to help remediate ongoing technical issues.
- This role requires a customer first mindset when interacting with all end users and a collaborative attitude when addressing escalations from the IT Service Desk Team. This role will report to our Supervisor Desktop Support What will you do?
- Provides day-to-day support for end users desktop issues (hardware/software) and escalation path for Service Desk issues Responds to and resolves tickets in the Jira queue.
Active Job
Updated TodaySimilar Job
Relevance
Active