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Design Manager Associate - Operations
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- As a Design Manager Associate on our Digital and Customer Experience team supporting Operations, you will be responsible for planning and managing the day-to-day workflow, processes and reporting that support our User Experience design project work across Digital and Customer Experience (DCE)
- Partner closely with Design Lead, Product Owners, Tech Leads, and Scrum Masters on execution and delivery, as well as reporting.
- Track and manage small/medium/large design and research projects: ensure milestones are being met and project status is documented and updated regularly; produce reports as appropriate/requested; serve as overall traffic manager.
- Experience working with UX design; experience at both a design studio and a large corporate environment.
- Experience or familiarity with Atlassian / JIRA software tools
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