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Customer Technical Support Engineer
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Full-time
- Support FTP/H2H connections, encryption/decryptions, certificate renewals, Bank/Kyriba/ERP APIs, Swift Protocols Fin/FileAct channels, etc.
- Develop understanding of Cash Management, Cash Positioning and Forecasting, Liquidity Management, Payments and Payment Interfaces.
- Strong organizational skills to work on multiple clients and cases at one time.
- Previous experience working on H2H connections, SFTP/FTP. SWIFT, AL2 a plus.
- Capability to work with teams in multiple countries, across time zones.
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