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Customer Support Specialist (ONSITE)
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$20 - $30 an hour
Full-time
- We care for our employees, customers and consumers, as well as our shareholders and society.
- The CSS is the backbone of the Customer Success infrastructure, creating a hallmark of excellence by providing both exceptional service and proactive interdepartmental support, while continually challenging themselves to maximize efficiency.
- Redirect complex or specialized concerns to the appropriate team for follow-up (e.g. – Audiology inquiries, technical product support, etc.)
- Answer a large number of inbound calls on a daily basis (60+)
- Assist with case management for sales territory
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