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Customer Support Specialist
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Full-time
- At INE, we envision a world where businesses execute with more security, stability, confidence, and readiness.
- INE is an award winning IT training platform which provides a hands-on and immersive learning experience in Cybersecurity, Networking, Data Science and Cloud.
- Experience: At least 3 years in customer support, preferably in IT or a SaaS-based environment.
- Tool Proficiency: Skilled in CRM and ticket management systems, with a strong ability to document and track customer engagements.
- This role includes a hybrid work arrangement with both remote and in-office days in our Cary, NC office.
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