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Customer Support Specialist
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- CTP works with top professionals and has built an impressive record of quality and support.
- CTP provides individual attention to each student we serve while bringing all those working with the student together to ensure a collaborative effort in helping the student reach their fullest potential.
- Serve as Student Services team expert in LMS systems, school specific platforms, and internal systems (including CR)
- Communicate key information relating to students' services to appropriate CTP staff, providers and school representatives, including regular meeting and special training summaries
- Resolve customer (contractor providers, SCs) queries, recommending solutions and guiding users through features and functionalities of school and CTP systems
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