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Customer Support Representative II
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Full-time
- Join Cerebral Staffing, LLC on site at our client John Deere in Urbandale, IA as a Customer Support Representative II!
- Distributes additional product/service/policy information to customers, dealers, and Deere personnel.
- Assists in the promotion of John Deere products/services/programs through special program offerings, special mailings and pro-active user contact.
- Provides front-line technical support/information/solutions to John Deere dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention.
- MyJohnDeere/Website-Dashboard, JDLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, JDLink Terminals, AutoTrac and machine guidance.
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