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Customer Service Specialist
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Full-time
- We are seeking a talented Customer Service Specialist to assist the Account Managers and Business Development team with effectively servicing their commercial client property portfolios.
- Maintain accounts receivable within targeted goal – be prepared for all statement reviews.
- Invoice 90% of snow billing within 24 hours of the end of the storm; 100% within 48 hours of the end of the storm.
- to increase our face-to-face customer contact and relationship development.
- Provide face to face and telephone customer service support in the absence of and in conjunction with the Account Manager on items such as, providing resource information, answering questions, resolving problems, communicating expected and actual service completion dates, soliciting customer feedback, etc.
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