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Customer Service Representative
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Full-time
- Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC).
- Wealth Investment Management (WIM) Contact Center provides service and support for clients of WIM's lines of business, the Client Relationship Group and The Private Bank. The client-facing teams manage millions of customer contacts each year for retail and institutional clients, plan sponsors, and participants via phone, email, and correspondence.
- Receive direction from customer service supervisor and escalate non-routine questions
- 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Training will be for six weeks Monday - Friday 8:00 am MST - 4:30 pm MST
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