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Customer Service Representative
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Full-time
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
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