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Customer Service Representative
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Full-time
- Coordinates with loan officer to advance prospects through sales cycle from lead to opportunity to close.
- Enters loan information into the deal proposal, scores loan in Enterprise Decision Engine (EDE), and submits scored loan for approval, upon loan officer or leader request.
- Works with loan and/or credit officer on loan disposition and further processing needs.
- Assists credit and loan officers to ensure all loan documentation is requested, gathered, entered, and verified prior to loan closing.
- For PCA loans, consults with loan officer to determine closing type & location and coordinates schedules (Internal/Title Agency/Attorney) to ensure all parties are informed and available.
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