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Customer Service Rep
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Full-time
- Temp Customer Service Representative AHF Products has a temporary job opportunity for a Customer Service Representative to be located in Mountville, PA. This role will pay $18.00 an hour and will be Monday – Friday 8-4:30 or 8-5.
- JOB DUTIES: Use order data sent from website to Hubspot as source for order entry into M3Order details emailed from Hubspot to Customer Service mailbox real time for manual entryOrganizes emails into folders in mailbox for ease of tracking, i.e. to be entered, waiting for tracking, completeEnters order.
- Agreed it is okay if turnaround time for sample fulfillment is delayed slightly due to temporary manual process.
- Clicks Hubspot link on email to go to that record in Hubspot to enter ship tracking # (this assumes we send orders real time)Ships confirmation email triggered out of Hubspot and sent to customer JOB QUALIFICATIONS: High School diploma or equivalent.
- Excellent listening skills and problem-solving skills relative to customer inquiries.
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