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Customer Service Manager
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- Ensure departmental compliance with HIPAA privacy regulations.
- Maintains harmony among workers and addresses conflicts.
- Communicate and cascade information to employees in a timely manner and actively participate in the success of cross-organizational programs and initiatives.
- Ensure diversity, equity, and inclusion are integrated as a guiding principle.
- Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.
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