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Customer Service Engineer
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Full-time
- Job Description The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
- Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
- Display outstanding technical and professional services skills at all times
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
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