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Customer Satisfaction / Quality / Resident Engineer (Wiring Harness)
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- This position is responsible for supporting the customer on site working as a liaison and first point of contact to assist mitigating risks and addressing quality concerns.
- Closely follow up on open issue corrective actions (WFCC and Informal) to ensure they are implemented and effective.
- Provide necessary information to internal functions for continuous improvement
- Establish and maintain a tracker to monitor quality improvement performance (WFCC and Inf)
- Understand and follow all relevant Enterprise Operating System (EOS) policies/processes/procedures and provide monthly report feedback.
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