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Customer Experience (CX) Associate Director
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- Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.
- Overseeing an integrated creative and technical team across multiple CX projects and work-streams, including project planning, execution, and milestone reporting.
- Analyzing qualitative and quantitative research data, business goals, and requirements; use analysis to form the basis of recommendations and solution design.
- 10+ years of experience leading digital strategy, transformation, CX, and solution design projects and/or programs.
- Experience with public speaking and publishing thought leadership on emergency management trends and topics, digital transformation, customer experience, and/or technology topics is desired.
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