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Customer Experience Associate, Resolutions
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- Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry.
- Please include a sentence about your favorite shape of diamond.
- You will act as both a customer and Brilliant Earth brand advocate, working to craft creative solutions to ensure every client receives a luxury experience, above and beyond their expectations.
- The Customer Experience, Resolutions team is currently working remotely, and this position will work in a remote capacity.
- Proactively manage review sites, including working to uphold strong ratings on public review sites, such as Yelp.
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