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Customer Experience Analytical Manager - Remote
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Remote
- Interfacing with IT for optimization of systems used in call center and back office functions, such as order processing.
- Data analysis using tools like SQL, Business Intelligence, advanced Excel functions, statistics.
- The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
- Must be able to collaborate with colleagues via face to face, conference calls and online meetings
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