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Community Account Representative
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Full-time
- Displays detailed and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for Xfinity Mobile, TV and Streaming video, high-speed internet, Xfinity Voice and Xfinity Home. Meets and exceeds sales goals including net add improvement and penetration goals as established by local market.
- Drives customer acquisition, awareness, retention and curiosity about XFINITY products, bundles and offers at the property level by demonstrating available programs (e.g., community rewards for property staff, events, marketing collateral, channel resources and online/digital tools).
- Develops strong working relationships with property management and leasing staff of MDU properties and demonstrates their support through onsite programs and events.
- Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy; leads and attends frequent on-site events to generate subscriber growth.
- Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.
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