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Communication Agent (Bilingual Technical Support)
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- Forensic Technology, a LeadsOnline company, is the pioneer of automated ballistic identification, and the creator of IBIS (Integrated Ballistic Identification System) technology used in over 80 countries to combat and prevent firearm crime.
- Our Largo, FL location has an opening for a Bilingual (Spanish) Communications Agent.
- Process the call through ITSM, either updating an existing ticket or creating a new ticket.
- Experience with Support Center software, such as ITSM, HEAT, Remedy, or other similar programs are strong asset.
- Required Skills:Possess a computer software degree, technical trade, or equivalent experience.
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