Upvote
Downvote
Collector / Adjustor
Share Job
- Suggest Revision
Full-time
- While undertaking these activities, the Adjuster is required to adhere to Bank policies and procedures as well as all applicable regulations such as, but not limited to, the Fair Debt Collection Practices Act. The loan types the Adjuster primarily services include installment, revolving, auto, boat, and residential mortgage loans.
- Scope of work may include servicing of current accounts, skip tracing, servicing other loan types, and working on special projects from time to time, as required by department Manager.
- General debt collection knowledge that includes applicable regulatory requirements such as the Fair Debt Collection Practices Act (FDCPA).
- Review, investigate, research, problem solve, and respond to customer account history disputes and inquiries, whether over the telephone or in written response format, as well as escalate to Collections Manager as required.
- Maintain good communication with the Collections Manager to escalate situations adversely affecting delinquent account collection and customer complaints.
Active Job
Updated 13 days agoSimilar Job
Relevance
Active