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Client Support Specialist (Full Time - 40 Hours)
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Full-time
- Client Support Specialist (Full Time - 40 Hours)
- Under the supervision of Client Support Supervisor, provides exceptional customer service by serving as the frontline ambassador of service between the client and the clinic.
- The Client Support Specialist (CSS) will greet, direct, and assist clients, family members, and visitors.
- The CSS ensures a positive client experience from the time a client accesses Catalpa Health.
- Perform cashiering functions including the collection of co-payments and self-pay balance payments, voiding payments as needed and researching issues prior to closing.
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