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Client Success Manager
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- IBEX IT Business Experts (IBEX) is an award-winning Professional Services firm specializing in Training, Certification, Learning & Development, Consulting, Support Services & IT Solutions.
- IBEX is an 8(a) and Women-Owned Small Business (WOSB), certified through the Small Business Administration (SBA) and the Women's Business Enterprise National Council (WBENC) respectively.
- Our consultants and trainers are highly sought after by clients including the COX Enterprises, US Army, US Air Force, Centers for Disease Control and Prevention (CDC), and National Aeronautics and Space Administration (NASA).
- The Client Success Manager plays a crucial role in supporting the Director of Certifiably Diverse in achieving sales targets for the SaaS platform.
- This position involves a blend of sales activities and client-facing support responsibilities, ensuring efficient operations, proactive "white-glove" solutioning, and exceptional customer service.
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