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Client Contact Representative - NHPBA
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Full-time
- With over 2,000 agent relationships across the United States, NHPBA is a community of highly driven professionals who are passionate about generating growth and finding creative solutions to overcome whatever challenges they face.
- The Client Contact Representative serves clients by providing product and service expertise to client requests or concerns to help maintain a high client retention level.
- The Client Contact Representative will be responsible for managing multiple modes of communication in a timely manner which include incoming calls, emails, and website requests.
- Maintains a concern for timeliness and completeness when interacting with clients, brokers or insurance company partners to create a positive experience.
- Experience: 2 years in a client contact center preferred
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