County of San Mateo

The Case Management/Assessment Specialist will develop and implement activities supporting substance abuse prevention, intervention and rehabilitation, and perform other related work.. Provide intensive case management including transportation, client advocacy, care coordination with other care providers and linkages to other housing support services, benefits assistance, employment services, peer services, supported education and psychosocial rehabilitation services, and client-driven treatment planning.. Assist the Grant clients with housing readiness and referrals to permanent housing navigator/locator services and supporting them to obtain CES assessment for prioritizations of housing and eligibility for housing vouchers.. Various models of treating addiction including medication assisted treatments, and the use of medications to treat substance use disorders, CBT approaches, relapse prevention and harm reduction.. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

assessment specialist

The County of San Mateo Behavioral Health and Recovery Services Division is seeking a well-qualified Case Management/Assessment Specialist I/II to work as a team of providers with the Homeless, Engagement, Assessment & Linkage (HEAL) team to provide a wide variety of intake and referral services including screening and assessment, intensive case management support, evaluation, tracking and facilitation of housing readiness for individuals staying in existing adult congregate and non-congregate shelters who have behavioral health conditions and are in need of accessing behavioral health assessment, diagnosis, and case management on a transitional basis while they are being connected to Medi-Cal funded behavioral health treatment. The Case Management/Assessment Specialist will develop and implement activities supporting substance abuse prevention, intervention and rehabilitation, and perform other related work. The current vacancy is an unclassified position that will be embedded in a number of homeless shelters, congregate and non-congregate shelters, located in San Mateo and will work primarily Monday through Friday, 8 am – 5 pm collaborating with various system partners and homeless providers. Primary responsibilities will include, but are not limited to, the following: <ul><li>Engage individuals with severe and persistent substance use disorders to provide a range of services and support, including but not limited to, substance use screening, assessment, and motivational engagement. </li><li>Assess clients' needs using assessment criteria to determine medical necessity and identification of key clinical interventions. </li><li>Use the American Society of Addiction Medicine (ASAM) guidelines for placement and determination of stage of change. </li><li>Engage clients by using Motivational Interviewing and Harm Reduction practices. </li><li>Provide intensive case management including transportation, client advocacy, care coordination with other care providers and linkages to other housing support services, benefits assistance, employment services, peer services, supported education and psychosocial rehabilitation services, and client-driven treatment planning. </li><li>Refer and connect clients to a continuum of substance use disorder and mental health services, including Medication Assisted Treatment, detox facilities, and other SUD treatment options. </li><li>Initiate a "warm hand-off" process to increase the likelihood of a successful engagement. </li><li>Assist the Grant clients with housing readiness and referrals to permanent housing navigator/locator services and supporting them to obtain CES assessment for prioritizations of housing and eligibility for housing vouchers. </li><li>Link clients to primary care clinics to address medical conditions. </li><li>Refer clients to enroll into benefits, including health coverage for which they are eligible. </li><li>Participate in a multidisciplinary team; use clinical consultation and case conferencing on difficult cases; and partner with key referral sources and other service providers including but not limited to, San Mateo Medical Center Emergency Department, Psychiatric Emergency Services, and Primary Care and Specialty Clinics, Behavioral Health and Recovery Services clinics and programs, Substance Use Disorder treatment providers, including Palm Avenue Detox, shelters, Probation, and Correctional Health. </li><li>Attend team meeting, supervision meeting, and other relevant meetings as assigned. </li><li>Gather, track, and report all program’s and grant’s required data and reporting timely as assigned. </li><li>Additional duties as assigned. </li></ul>Ideal candidate will possess: <ul><li>Significant experience and training in providing case management, assessment and evaluation of adult clients with substance use issues. </li><li>Experience working with adult clients having co-occurring mental health and substance use disorders, emergency services, criminal justice system, or adult clients respective to the position. </li><li>Demonstrated experience determining appropriate referrals and recommending treatment plans. </li><li>Ability to maintain case files and use of spreadsheets and other databases. </li><li>Experience establishing appropriate clinical relationships. </li><li>Demonstrated understanding and experience with confidentiality and ethics. </li><li>Ability to work independently. </li><li>Excellent collaboration skills to work with multiple partner agencies</li><li>Certified Alcohol and Drug Counselors are strongly preferred (e.g. CADC-I/II, CAADE). </li><li>The ability to speak, read and write fluently in both English and Spanish is preferred. </li></ul>SALARY Case Management/Assessment Specialist I: $ 6,496.53 - $7,262.67 /month Case Management/Assessment Specialist II: $6,564.13 - $8,205.60 /month This is an unclassified position. Unclassified positions are at-will for a limited duration, typically associated with grant or other special funding. These positions are not covered by San Mateo County Civil Service Rules; and there is no formal probation period. The following are the same for classified and unclassified positions: salary, increases and other forms of compensation; accrual of sick leave, vacation, overtime, holiday and leaves of absence; health, dental, vision, long and short term disability, and retirement. NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Case Management/Assessment Specialist I: One year of experience in information gathering and/or intake and referral in a social service program. Case Management/Assessment Specialist II: Two years of experience assessing and evaluating clients using assessments instruments and/or guidelines, identifying and making referrals based on those assessments, and interviewing clients for in a social service program. Knowledge of: <ul><li>Principles, philosophy, practices, materials, trends and literature related to substance use and mental health disorders, and impact of trauma. </li><li>Various models of treating addiction including medication assisted treatments, and the use of medications to treat substance use disorders, CBT approaches, relapse prevention and harm reduction. </li><li>How to work effectively with individuals with developmental disabilities and cognitive impairments, including those related to substance use. </li><li>Prevention methods and treatments procedures related to alcohol and drug disorders, mental and emotional illness, and personality disorders. </li><li>Social aspects of drug, alcohol, mental and emotional problems. </li><li>Techniques and dynamics of group and individual counseling. </li><li>Techniques and dynamics of assessment and engagement. </li><li>Standardized clinical assessment instruments, practices and procedures. </li><li>BHRS policies including informing clients of consent to services, notice of privacy practices, and OCFA right to file a grievance procedure. </li><li>Social and psychological needs, problems, behavior patterns and treatment of persons impacted by substance use. </li><li>Availability of and procedures for obtaining a wide variety of community and governmental services and resources. </li><li>Methods and techniques of interviewing, problem solving and motivational interviewing. </li><li>Principles of counseling, including group leader functions. </li><li>Resources/strategies for the client for purpose of referral. </li><li>Appropriate methods and use of assessment to evaluate and assess alcohol and drug disorders. </li><li>Basic case management processes. </li><li>Reporting requirements of criminal justice referrals and treatment providers. </li><li>Federal and State confidentiality and privacy regulations including 42 CFR part 2, HIPPA, etc. </li></ul> Skill/Ability to: <ul><li>Assess client's immediate needs and ensure client's receipt of needed services. </li><li>Interview clients and other professionals for gathering information. </li><li>Perform effectively in stressful, emotional, and confrontational situations. </li><li>Recognize factors causing reaction or changes in clients' condition or behavior. </li><li>Obtain, maintain, and present accurate client data. </li><li>Communicate clearly and effectively both orally and in writing. </li><li>Secure pertinent social and personal data and meet documentation requirements. </li><li>Develop relationships with the treatment provider community, courts, probation and other professional agencies/staff. </li><li>Evaluate information received and make appropriate treatment recommendations and/or referrals. </li><li>Establish and maintain effective working relationships with clients and their families, professionals and para-professionals and support staff in the department, outside agencies and the public. </li><li>Provide high quality clinical case documentation. </li></ul>Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination. A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button . If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. ~TENTATIVE RECRUITMENT SCHEDULE~ Final Filing Date: Wednesday, April 24, 2024 11:59 PM Application Screening: April 30, 2024 Panel Interviews: May 8 and/or 9, 2024

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