Upvote
Downvote
Business Support Technician - Associate
Share Job
- Suggest Revision
- Create customer loyalty by delivering high quality support through established processes for commercial customer issues related to Midco Services via all customer interaction types.
- Interact with internal and external customers representing Midco in a professional and courteous manner striving to exercise Trailblazer traits to maximize the customer’s experience.
- Mindful escalations through work orders or Midco Ticketing System incidents for business customers with service changes, trouble calls and disconnects.
- Cross-train as required, developing a broad set of skills to support customer demand while staying current with Midco’s expanding product offering.
- Adhere to Midco privacy guidelines to ensure each customer’s privacy.
Active Job
Updated 6 days agoSimilar Job
Relevance
Active