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Business Analyst
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- Solutions often include a software-systems development component but also may consist of process improvement, organizational change or strategic planning and policy development.
- Analyze and model the business domain to create a complete picture of work flows and technical requirements fulfilled by existing and proposed software.
- Independently perform business process analysis; document, recommend, and make process and configuration changes to one or more operating functions and/or systems; perform strategic business analysis and draw conclusions.
- Act as a liaison between departmental end-users and consultants in the analysis, design, configuration, testing and maintenance of various systems to ensure optimal operational performance.
- Direct or participate in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develop policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service; develop information system documentation to support efficient operations; prepare reports and recommendations; monitor changes.
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