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Business Analyst
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Full-time
- The Digital Business Analyst will work collaboratively with a third party firms, vendors, IT on shore and off shore development teams, UX Designers and business SME’s to deliver the Digital support and operational efficiencies.
- Facilitate workshops, gather business requirements, map business processes, document customer journeys, and author business requirements with accuracy and clarity
- Research, benchmark, design and implement new or enhanced digital processes/projects to meet key business objectives
- Support the business in the creation of business cases and change requests to support the corporate strategy with clear ROI and to continually improve the functionality, performance, and reliability of our E-Commerce systems
- Write user stories and acceptance criteria, define epics, actively participate in scrums, grooming sessions and sprint retrospectives
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