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Bilingual SPOC Relationship Manager
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- Areas of Interest: Mortgage Servicing
- We need a customer service enthusiast like yourself to join our Mortgage group as a Single Point of Contact Relationship Manager.
- Bring your knowledge and passion for loan servicing to us.
- Serves as the central point of contact for borrowers who have applied for an alternative to foreclosure program or who are in the foreclosure process.
- Using an advanced knowledge of Investor rules and regulations, compliance criteria, and Bank policy, reviews and validates the decisions made by the Loss Mitigation Underwriting team and negotiates agreeable terms with the borrower.
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