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B2B Account Manager
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$65,000 a year
- City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our location in Orange County, CA.
- The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area.
- This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors.
- Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
- Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
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