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AV Technician
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- As a Senior Customer Engineer, you will provide a range of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers.
- The contractor should be proficient in diagnosing and resolving issues related to video and audio equipment, especially Cisco kits commonly used in meeting rooms.
- When meeting rooms need updates or changes (such as new cabling, equipment upgrades, or rearrangement), the contractor will be responsible for executing these refreshes.
- The contractor should be familiar with Cisco AV equipment commonly used in corporate event spaces.
- Additionally, they’ll ensure that broken equipment goes through the RMA (Return Merchandise Authorization) process.
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