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Associate Patient Services Specialist - Leominster
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- The Associate Patient Services Specialist performs a full range of administrative support services for clinic/site including collection of co-payments, scheduling of patients for medical procedures, tests, associated ancillary services, and other related duties.
- Maintains collection records and makes daily cash deposits as assigned
- Understands basic insurance concepts such as capitated patients, co-payment, co-insurance, and identifying scheduling procedures impacted by insurance like prior authorization and referral coordination; able to educate patients on these concepts and set appropriate timeline expectations
- Escorts patients to examination rooms and chaperone patients as required
- Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
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