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Associate Director, Business Applications
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- We are seeking an experienced Associate Director to lead our Salesforce CPQ (Configure, Price, Quote) initiatives and align our CPQ program with our business goals.
- Manage stakeholders, run CPQ prioritization and demand intake meetings, manage the production support backlog, and report delivery metrics.
- Work with other IT teams to effectively integrate Salesforce CPQ with other enterprise systems (e.g., Oracle ERP, marketing platforms, customer success tools, data lake).
- Manage incident response and processes for timely and effective resolution of CPQ-related incidents.
- Leverage ServiceNow and Jira for tracking, prioritizing, and resolving CPQ incidents.
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