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Assistant General Manager (S)
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Full-time
- The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments.
- Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner.
- Ability to analyze variances, monitor credit card report and maintain close observation of daily house count.
- Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.
- Have effective interviewing skills and ability to recruit team members.
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