The goal of the professional services Engineer is to ensure our existing customers get the assistance they need to launch Drift successfully, adopt it into their organization, and achieve the results and value they want in partnership with Drift.
We do our best to reduce the friction of handoffs, to empower CSMs with data on which customers are successful and which need help, to find our aha moment, and help our customers find value in Drift as fast as we possibly can.
Have lunch with your manager and maybe your team By the end of week 1 you will Get to know your customer - Every team at Drift owns a different area of the product and our Customers are a super important ingredient to how we build products!
This leader will report to the VP of Revenue Marketing and will be instrumental in evolving Drift’s sales development strategy - and overall demand gen strategy, and how it can be more effective through a tight partnership with the Sales Dev org.
What you will be doing on the marketing team at Drift: You will lead our Content team, which includes managing internal and external writers, but you will still be a writer first: this job is far from middle management.
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