BlueSkyClarity

Technology Support Engineer, Boston, MA. OR Philadelphia, PA., mostly remote. Candidates must be a U.S. citizen or national, refugee, asylum, or lawful permanent resident.. They are a macOS based agency, integrated with Jamf, Google Workspace and OneLogin.. This role will report directly to the Senior Director of Technology.. Experience with Jamf Cloud, Adobe Creative Cloud, Google Workspace, Experience providing break/fix support on macOS hardware/software

technology support engineer

Technology Support Engineer, Boston, MA. OR Philadelphia, PA., mostly remot Apply Location Philadelphia, PA Remote Available Type Direct Hire ID j-1663 Posted Aug 1, 2022 Technology Support Engineer, Boston, MA. OR Philadelphia, PA., mostly remote Compensation Commensurate with experience, bonus, benefits, EOE, diverse highly educated culture Candidates must be a U.S. citizen or national, refugee, asylum, or lawful permanent resident. Our client ‘Technology Team is growing. They are a macOS based agency, integrated with Jamf, Google Workspace and OneLogin. Our client has a fast-paced environment focused on making meaningful connections with each other and our clients. Responsibility In this role you will focus primarily on solving problems through friendly, hands-on technical support. This role will report directly to the Senior Director of Technology. Provide insightful advice to end users in need Be the front-line point of contact for technology needs Contact and effectively communicate with end users virtually and in-person Document and track interactions, requests Deploy new macOS hardware to existing users Participate in technology onboarding of new hires Continually look for ways to improve one’s skill set to provide the best customer service Qualification Experience with Jamf Cloud, Adobe Creative Cloud, Google Workspace, Experience providing break/fix support on macOS hardware/software Outstanding customer service mindset, communication, and problem-solving skills Excellent prioritization skills and ability to make decisions quickly Aptitude for learning new technologies on the fly and utilizing your technical resources Diversity and EOE Statements Our clients are committed to an inclusive workplace where we do not discriminate based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. They believe in diversity and encourage any qualified individual to apply. They are an equal employment opportunity employer. BlueSkyClarity proudly believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with hiring practices. We are an EOE agency that seek to increase our client’s diversity recruitment and hiring. Posted by#J-18808-Ljbffr

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