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Senior Associate, Account Operations
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- Communicate account operational changes and updates; work with account leadership to standardize operational processes and implement enhancements; assist with the implementation and integration of client Vendor Management Systems (VMS) into account processes; oversee account operations onshore and offshore resources and provide direction/oversight to ensure effective collaboration and information sharing; oversee Contractor Labor Programs
- Leverage appropriate firm tools and resources for accurate and timely reporting; manage account reporting to include pipeline, financial planning, engagement tracking, and responses to client requests for information; coordinate response to other required KPMG or client-required reporting such as global and U.S. internal growth programs, Government Services Administration (GSA) audits, and more
- Understand the operational implications of the client Master Services Agreement (MSA), statement of work (SOW) templates and rate card(s); ensure compliance with MSA requirements (GDPR, IPP, Web Controls); facilitate responses to client requests, audits, and risk assessments; understand operational changes to the client MSA and stay current on the latest SOW templates and rates; communicate operational changes to the team
- Coordinate responses to member firm inquiries; assist with Sentinel approval tracking and tree maintenance
- Build and maintain relationship with client vendor management and/or procurement function to optimize contract processing times; collaborate with account onshore and offshore resources, ensuring continuous process improvement and increased efficiency
Expired 12 days agoInactive Job
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