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Registered Nurse - Case Manager
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- Integrate CM and utilization management (UM), and integrate nursing case management with social work case management
- Utilize available automated programs and information technology, communication, and management tools for proactive patient management and to facilitate patient engagement and enhance patient experience (i.e., MHS Genesis, TSWF, CarePoint and Patient Portal Secure Messaging)
- Communicate with patients utilizing asynchronous Secure Messaging (i.e., MHS Genesis Patient Portal) to improve communication and facilitate care through non-traditional means
- Assist in establishing and maintaining liaison with appropriate community agencies and organizations, the TRICARE Lead Agent office, and the Managed Care Support Contractor
- Provide input on MTF CM resources and make recommendations to the Command as to how those resources can best be utilized
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