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Operations Supervisor
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- Job DescriptionJob DescriptionSummary of the PositionThe duties of an Operation Supervisor consist of the following: Train light service technicians Manage calls, call logs, and route assignments of light service and Tow technicians Maintain personal appearance and uniforms in compliance with established Company standards.
- Perform emergency roadside services, tire changes, lockouts, jump starts, fuel etc., on occasion and cover shifts of service technician(s) and tow truck drivers, as needed Set and attend monthly meetings with technicians regarding safety related issues, service performance, member survey results etc.
- Draft and send daily communications (text messages) to light service technicians and tow truck drivers regarding safety, quality, performance etc.
- Study information provided by the Company to maintain and upgrade industry and job knowledge Perform monthly audit and inspection of truck equipment and supplies Manage weekly vehicle mileage and gas usage for each vehicle.
- Follow up with AAA members to evaluate technicians customer service and performance.
Expired 24 days agoInactive Job
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