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Client Support Coordinator
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$54,000 - $55,000 a year
Full-time
- Under the direction of the Director of Workforce Development, the Client Support Coordinator will ensure seamless delivery of support services aligned with CRCD’s Workforce DevelopmentDepartment (WDD) programs.
- ESSENTIAL DUTIES & RESPONSIBILITIES Quality Assurance (WDD Programs): Contribute to the quality control efforts within WDD programs by co-developing and monitoring department policies and procedures; evaluate adequacy of quality assurance and performance standards (Staff and Program) Document Management & Creation: Update and create forms, PowerPoint presentations, online intake systems, and PDF fillable forms to support program initiatives and enhance user experience.
- Administrative Assistance: Support the Director of WDD and Chief Program Officer (CPO) by managing emails, administrative tasks, and providing assistance as needed.
- Previous experience in client support coordination or related roles, preferably in program management or workforce development.
- Proficiency in Microsoft Office Suite (especially PowerPoint), PDF editing tools, and CANVA. Working knowledge in data tracking systems and tools Strong client-facing and teamwork skills Aptitude in decision-making and problem-solving Exceptional organizational skills with a keen eye for detail.
Expired 6 days agoInactive Job
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